Hertz Accident Support is proud to partner with many of the UK’s leading insurance providers.

If you are looking for a new accident support provider, look no further than Hertz Accident Support.

Our aim is to create a seamless experience for our customers between their insurance partner and their claims management provider. They have already been through a distressing experience, so we strive to get them back on the road as quickly as possible, with a hassle-free, straightforward vehicle hire and repair service. We handle over 30,000 claims every year.  

We provide our industry partners with a range of services, including credit/authorised hire, (intervention/FNOL services) and credit repair services.

As a Hertz Accident Support referrer, your customers will receive premium service that adds value to your own proposition, and all the benefits of working with a leading accident management provider.

Our commitment to customers:

  • Average delivery time of 4 hours
  • 24/7 support line
  • Delivery and collection to a location of their choosing
  • No deposit required
  • Like-for-like vehicle replacement
  • Niche vehicles available
  • No mileage restrictions
  • Two drivers insured at no extra cost
  • We supply the vehicle requested or we upgrade at no extra cost.

Hertz Accident Support - Partners

Our offering for our partners:

Repair Car
Claims Management Services
Car
Extensive and varied fleet available
Claims Sheet
Online booking and management system
Competitive commission packages
Competitive commission packages
  • We contact 100% of our mutual clients within 30 minutes of instruction
  • Credit and direct hire following a motor accident
  • Credit repair and repair management
  • Full delivery and collection service – to a location of the customer’s choosing
  • Online and automated paperless process
  • Ability to insure non-standard, young and high-risk drivers
  • 24-hour call centre with dedicated support team
  • Integrated IT solutions
  • Bespoke/white label service
  • Hire acceptance in as little as 4 working hours
  • Dedicated account manager with regular performance review meetings
  • Online referrals
  • Like-for-like replacement
  • Individual rate programme
  • Full suite of customised management information
  • Complaint management
  • Affinity schemes
  • Online and automated system solutions including PDA delivery technology and eDocs resulting in a completely paperless process
  • Diverse owned fleet and comprehensive supply network ensures delivery of vehicle suitable for client needs including: dual control, commercial vehicle, prestige vehicle, 4x4 with tow bar, motorcycles and taxis
  • Full access to Hertz Accident Support systems
  • Data transfer and ability to book vehicles direct to avoid duplication.

Vehicles available 24/7

Our Verwood contact centre operates 08.30 - 18.00 Monday to Friday and 09.00 - 13.00 on Saturday to ensure that our reservation experts are available to respond to any instruction or enquiry.

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