We have been providing innovative, service-driven solutions to our customers for over 20 years.

Hertz Accident Support is a leading provider of claims management and vehicle replacement services for customers who have been involved in a road traffic accident.

We deliver a one stop shop solution to get our customers back on the road through our ability to provide credit hire, authorised hire and credit repair.

Our aim is to provide customised services that exceed the expectations of our customers and insurance partners. We are able to achieve this industry-leading service thanks to our technical claims expertise, unrivalled fleet and extensive geographical reach.

Our people are central to everything we do, from the service we deliver to the results they achieve. Our people drive the business forward using industry experience to enhance our customers’ journeys. Our people are highly trained claims management experts who treat every customer as an individual to guarantee the best possible service following a motor accident.

This is often a stressful time for our customers so our staff will do everything to make the experience as hassle-free as possible. Hertz employs over 1200 colleagues in the UK, of which around 130 undertake roles specific to the Hertz Accident Support business.

Hertz Accident Support, previously CCL Vehicle Rentals, is part of the wider Hertz family after being acquired in June 2013, enabling the Hertz Corporation access to the insurance replacement sector in the UK. The Hertz Corporation has been providing rental vehicles since 1918. CCL was rebranded as Hertz Accident Support in May 2016 and is a wholly owned subsidiary.

We are regulated by the British Vehicle Rental and Leasing Association (BVRLA) for rental activity.